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DETERMINANTS OF CUSTOMER SATISFACTION AND LOYALTY IN THE TRADITIONAL RETAIL SERVICE
Academic Article
https://publons.com/wos-op/publon/33612429/
Overview
Overview
authors
Cláudia VELOSO
Fernandes, P.O.
Cl?udia M. Veloso
Humberto Ribeiro
publication date
January 1, 2017
published in
Economic and Social Development
Journal
