selected publications
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academic article
- DETERMINANTS OF CUSTOMER SATISFACTION AND LOYALTY IN THE TRADITIONAL RETAIL SERVICE. Economic and Social Development. 2017
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chapter
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conference paper
- A shift share approach for evaluating the trade links between Panama and the European Union. 23nd International Scientific Conference on Economic and Social Development. 2018
- Static versus dynamic shift-share analysis applied to the panamanian exports to the UE following the aacue commercial agreement. 23nd International Scientific Conference on Economic and Social Development. 2018
- The loyalty and satisfaction determinants: a factor analysis applied to the south and insular Portuguese traditional retail. 10th Annual Conference of the EuroMed Academy of Business. 1380-1394. 2018
- The mediating role in the customer satisfaction-loyalty relationship on the retail industry. 10th Annual Conference of the EuroMed Academy of Business. 1145-1161. 2018
- Measuring of the degree of innovation in commercial and service micro and small enterprises. 23nd International Scientific Conference on Economic and Social Development. 731-741. 2017
- Service quality, customer satisfaction and corporate image as a key activator of store loyalty in traditional trade. 10th Annual Conference of the EuroMed Academy of Business. 1154-1168. 2017
- The effects of costumer satisfaction, service quality and perceived value on behavioural intentions in retail industry. 23rd International Scientific Conference on Economic and Social Development. 330-342. 2017
- The effects of customer satisfaction service quality and perceived value on behavioural intentions in retail industry. 330-342. 2017
- Effects and determinants of household debt in Portugal. 1322. 2014
- Avaliação de fusões no grupo crédito agrícola 2010
- The issue of the expectation Gap 2010
- M&A goodwill accounting: ‘Those are my principles, and if you do not like them...’. 10th Asian Academic Accounting Association Annual Conference. 2009
- The lost impact from SFAS 142 2009
- Accounting for business combinations: lessons from the U.S.A.? 2008
- Business combinations accounting in the United States from AICPA to FASB: a study on the impact on M&A activity 2008
- The accounting choice issue and the M&A activity 2008
- The inconvenience of accounting choice in business combinations following adoption of IASB standards 2008
- Reaction to new mergers & acquisitions accounting rules and its impacts in the USA 2006
- Accounting for business combinations: (Un)desirable uniformity? 2005
- Companies and professional boards’ reactions to new M&A accounting in the USA 2005
- How compensation policy based on EVA performance reduces the conflict between managers and shareholders 2005
- Some evidence about how corporations perceive the success in M&A 2004
- Distribution and reasons explaining mergers and acquisitions (M&A) in the EU countries and the US 2003
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journal article
- INNOVATION IN MICRO AND SMALL ENTERPRISES: A CONCEPTUAL PROPOSAL FOR RESEARCH. Journal of Modern Accounting and Auditing. 162-162. 2017