Emotional Intelligence in management and leadership literature – A bibliometric analysis
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Several organizations value technical competences of their employees, but it is not enough
to differentiate them. So, market distinguishes organizational staff with social and
behavioural skills, such emotional intelligence, to improve organizational performance.
During the recent years, emotional intelligence has gained a great relevance in terms of
management and leadership research, in different contexts. This research aims to provide
a literature review about emotional intelligence in management and leadership context and
identify suggestions for future research. To achieve that purpose, we used a bibliometric
analysis methodology, specifically a co-citation analysis, with support of VOSviewer
software. The articles used in this research were obtained from Web of Science database
and published between 1980 and 2018. As main contributions of this study, we intend to
identify the emotional intelligence clusters that result of management and leadership
literature, make aware researchers and managers to this subject relevance, and show the
research trends about the emotional intelligence as basis for a set of soft skills that improve
the individual and organizational performance.