VISITORS’ INTRA-ATTRACTION SPACE-TIME BEHAVIOUR: A CONTENT AND BIBLIOMETRIC ANALYSIS
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The aim of the paper is to identify the research trends on visitors’ intra-attraction space-time behaviour in tourism studies, presenting and discussing some theoretical aspects related to concepts, constructs and methodological options expressed in articles related with this topic published in Scopus database. The main contributions to the management of intra-attraction visitors’ space-time behavior are provided. The search carried out in the Scopus platform reveals a growing interest in the visitors’ space-time behavior in tourism studies. The most productive authors, the most relevant journals and the research areas of published articles were identified. With the selected articles a content analysis was performed and the geographic scale of analysis and the methodology used were also identified. However, few articles specifically focus on visitors’ intra-attraction behavior have been published.
Keyword co-occurrence analysis allowed the identification of main research topics with focus on distinctive themes, such as “tourism development”, “tourist behavior”, “ecotourism”, “tourist attraction”, "big data" or “social networks”, among others. The main contributions to the attractions management were selected and analysed, such as, to better managing visitor congestion and crowding, reducing waiting times; to the enhancement of the attraction's facilities and the quality of tourist experiences, in particular by implementing measures to improve visitor mobility; and to the segmentation of the target public, promoting personalised products and services, among others.