authors Cláudia VELOSO Castro, C Ferreira, FA Ferreira, F Castro, C. Ferreira, F.A. Ferreira, F. Castro, Conceicao Ferreira, F.
Digital Object Identifier (DOI) https://doi.org/10.1108/whatt-09-2016-0047 https://doi.org/10.1108/whatt-09-2016-0047