selected publications
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academic article
- Guest's Satisfaction: Application of the Importance-Performance Analysis. PROCEEDINGS OF THE 2ND INTERNATIONAL CONFERENCE ON TOURISM RESEARCH (ICTR). 2019
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conference paper
- Guest's Satisfaction: Application of the Importance-Performance Analysis. 61-70. 2019
- Guests’ satisfaction: Application of the importance-performance analysis. International Conference on Tourism Research. 61-70. 2019